Metro Water District

Contact Us

Metro Water District Customer Service: 520-575-8100

Fax: 520-575-8454


Sewer Customer Service / Billing (Pima County Regional Wastewater Reclamation Department): 520-724-6609 (option 4)

Xpress Bill Pay (for online payments): or 800-768-7295

Mailing Address:
Metro Water District
PO Box 36870
Tucson, Arizona 85740

Office Location:
6265 N. La Cañada Drive
Tucson, Arizona 85704

Office Hours*:
Monday - Thursday 7:30 a.m. - 5:30 p.m.
Friday 7:30 a.m. - Noon

*The office is closed on the following holidays: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Thursday, Thanksgiving Friday, and Christmas Day. (If the holiday falls on a Saturday, the closure will occur the preceding Friday. If the holiday falls on a Sunday, the closure will occur the Monday immediately after.)

For specific questions, please call 575-8100 and ask for staff by name (click name to email):
Backflow - Larry Tanner
Board of Directors, Theo Fedele
Human Resources - Billie Sue Morelli
Media Inquiries - Joe Olsen
New Development, As-Built Plans, Maps, Pressure Data/Fire Flow - Engineering
Water Quality Data - Theresa Lutz

Local Community Resources:
AZ Bluestake 800-STAKE-IT (800-782-5348)
CenturyLink 800-491-0118
Comcast 520-744-1900
Southwest Gas 877-860-6020
Tucson Electric Power 520-623-7711
Waste Management 520-744-2600
West Nile Hotline (Pima Co.) 520-243-7999

Other Area Water Providers:
Arizona Water Company (Oracle, San Manuel, etc.) 520-385-2226
Avra Water Water Co-op (Avra Valley) 520-682-7331
Community Water Company (Green Valley) 520-625-8409
Farmers Water Company (Sahuarita) 520-879-7474
Flowing Wells Irrigation District (Tucson) 520-887-4192
Green Valley Water Improvement District (Green Valley) 520-625-9112
Lago Del Oro Water (Catalina) 520-825-3423
Las Quintas Serenas Water Company (Green Valley/Sahuarita) 520-625-8040
Los Cerros Water Company (Catalina) 520-293-5500
Marana Domestic Water Improvement District (Marana) 520-682-5027
Marana Water (Town of Marana) 520-382-2570
MesaLand Neighborhood (Tucson) 520-297-0637
Mt. Lemmon Water District (Summerhaven) 520-576-1538
Oro Valley Water (Town of Oro Valley) 520-229-5000
Quail Creek Water Company (Sahuarita) 520-825-3423
Sahuarita Water Company (Sahuarita) 520-339-1105
Spanish Trail Water Company (Tucson) 520-577-2616
Tucson Water (City of Tucson) 520-791-3242
Vail Water Company (Vail) 520-647-3679

Media - The District has a positive relationship with the media through its willingness to be upfront and open about all issues. From time to time, the District will send out press releases to help generate positive news about the District. Inquiries from the media can be directed to Joe Olsen.



A leaking toilet wastes water. Put a little food coloring in your toilet tank. If, without flushing, the coloring appears in the bowl, you have a leak. Adjust or replace the flush valve or call a plumber.

  • © Metropolitan Domestic Water Improvement District
  • 6265 N. La Cañada, Tucson, Arizona 85704
  • 520-575-8100 (office)
  • 520-575-8454 (fax)

Office hours: Monday – Thursday 7:30am - 5:30pm and Friday 7:30am - 12 noon