Metro Water District

Privacy Policy

The Metropolitan Domestic Water Improvement District (herein referred to as the "Metro Water District", or "District") provides this web site as a public service.

The following are the policies for this site.

Terms of Use
This web site is governed and controlled by the statutes and ordinances of the State of Arizona and Pima County. Any use of the web site shall conform with all City, County, State, and federal laws, rules and regulations. Unauthorized attempts to upload information or alter information on this web site are strictly prohibited.

By visiting the Metro Water District web site, you agree that you will not use the site or the information contained therein for any unlawful activity or use it in any way that would violate the above terms.

Links to Other Web Sites
The Metro Water District provides links to other web sites that may provide useful information. Because the District cannot control these sites, the District cannot be held responsible for any content included in them. An external link is in no way an endorsement by the Metro Water District.

Privacy Policy
You do not have to provide personal information to visit this site. The District will not collect personally identifiable information, such as your name or e-mail address, unless you specifically and knowingly provide it. Any personally identifying information you provide will be used to respond to your question or request for information. Communications received by the District from any source are generally available to the public under provisions of the state public records laws.

If you send us an electronic mail message (e-mail) that contains personally identifiable information or fill out a form that e-mails us this information, we will use the personally identifiable information to respond to you. We may redirect your question to another person within the Metro Water District who is best able to answer your question. E-mail is within the definition of a public record under the state public records law and is subject to public disclosure under that law.

We do not use cookies to collect information.

Note: A cookie file contains text information that is sent to your browser -- along with a Web page -- when you access a web site. It can be used to track such things as passwords, lists of pages you've visited, and the date when you last looked at a specific page.

To protect this site and ensure this service remains available to all, the Metro Water District uses software programs to monitor network traffic and identify attempts to change information on this web site or otherwise cause damage to this site. This information is not reported or used in any manner that would reveal personally identifiable information, except as may be required to support authorized law enforcement investigations.

In preparing this material, every effort has been made to ensure that the information provided on Metro Water District's web site is correct. The information is being provided as a public service, and the Metro Water District assumes no liability for any inaccuracies that the web site may contain.

Questions or concerns should be addressed to the Metro Water District Web Coordinator at the address, telephone, or E-Mail connection below.

For individuals with disabilities, information provided to the public on the Metro Water District Web Site is also available in alternate formats upon written, telephonic, or E-Mail request.

Webmaster, Metropolitan Domestic Water Improvement District
6265 N. LaCanada Drive, Tucson, Arizona 85704
Phone: (520) 575-8100




If you would like to stop receiving paper bills, please contact Xpress Bill Pay or call 1-800-766-2350.


  • © Metropolitan Domestic Water Improvement District
  • 6265 N. La Cañada, Tucson, Arizona 85704
  • 520-575-8100 (office)
  • 520-575-8454 (fax)

Office hours: Monday – Thursday 7:30am - 5:30pm and Friday 7:30am - 12 noon